Troubleshooting / Frequently Asked Questions
By Kevin1 author15 articles
- How do I cancel an order?
- What should I do if customers are choosing/ordering from the wrong store location at our menu site?
- How can customers change their order?
- How can customers change their orders?
- Why am I not receiving emails of my order confirmation?
- How will customers know about their order?Once customers have placed their order, there are a few ways they can or will be notified of this.
- How do I print my orders at the time of the pre-order being placed and closer to the order ready time?
- Order Navigation in the OrderUp ConsoleThis article will show you how to navigate properly through your orders (previous and current orders)
- Coupon Code Text Field
- Removing my Orderup Customer Account
