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How do I print my orders at the time of the pre-order being placed and closer to the order ready time?

Kevin Cheav avatar
Written by Kevin Cheav
Updated over 10 months ago

You are able to print your order dockets at the time of the customer's pre-order being placed as well as soon before the order ready time.

1. Print when the pre-order is submitted - activating this setting will allow all pre-orders to print at the time the order has been placed by a customer.

For example, if an order has been placed on the 3/11/21 at 10:30am as a pre-order for 5/11/21 at 7:00pm this order will print out on the date the order was placed.

2. Reprint pre-orders closer to production - This setting is only available to clients using an OrderUp! printing device. whatever the prep-time is at the time. Activating this setting will allow all pre-orders to reprint on the day of collection/delivery. The docket will reprint based off of the current prep time being used in the system.

For example, pickup prep-time is set to 20 minutes, a pre-order for 5/11/21 at 7:00pm will reprint at 6:40pm based off of the current 20 minute prep-time.

Note: The reprint pre-orders closer to production setting is not available for integrated systems.

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