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How do I print my orders at the time of the pre-order being placed and closer to the order ready time?
How do I print my orders at the time of the pre-order being placed and closer to the order ready time?
Kevin Cheav avatar
Written by Kevin Cheav
Updated over 4 months ago

You are able to print your order dockets at the time of the customer's pre-order being placed as well as soon before the order ready time.

1. Print when the pre-order is submitted - activating this setting will allow all pre-orders to print at the time the order has been placed by a customer.

For example, if an order has been placed on the 3/11/21 at 10:30am as a pre-order for 5/11/21 at 7:00pm this order will print out on the date the order was placed.

2. Reprint pre-orders closer to production - This setting is only available to clients using an OrderUp! printing device. whatever the prep-time is at the time. Activating this setting will allow all pre-orders to reprint on the day of collection/delivery. The docket will reprint based off of the current prep time being used in the system.

For example, pickup prep-time is set to 20 minutes, a pre-order for 5/11/21 at 7:00pm will reprint at 6:40pm based off of the current 20 minute prep-time.

Note: The reprint pre-orders closer to production setting is not available for integrated systems.

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