Skip to main content

How do I print my orders at the time of the pre-order being placed and closer to the order ready time?

L
Written by Lucien Hopkinson

Quick answer: In the Nomni Ordering console go to Location Settings > Printing. Under Pre Order - Printing Now / Later choose Print when the pre order is submitted and/or Reprint pre orders closer to production. Under Printer Settings set Automatically Confirm Orders and pick the printer's API key. Click Save & Exit.

Pre Order - Printing Now / Later

Nomni Ordering console printing settings for pre-order dockets numbered 1 and 2

1. Print when the pre-order is submitted - activating this setting will allow all pre-orders to print at the time the order has been placed by a customer.

For example, if an order has been placed on the 3/11/21 at 10:30am as a pre-order for 5/11/21 at 7:00pm this order will print out on the date the order was placed.

2. Reprint pre-orders closer to production - This setting is only available to clients using a Nomni Ordering printing device. whatever the prep-time is at the time. Activating this setting will allow all pre-orders to reprint on the day of collection/delivery. The docket will reprint based off of the current prep time being used in the system.

For example, pickup prep-time is set to 20 minutes, a pre-order for 5/11/21 at 7:00pm will reprint at 6:40pm based off of the current 20 minute prep-time.

Note: The reprint pre-orders closer to production setting is not available for integrated systems.

Printer Settings

  1. Go to Location Settings > Printing.

  2. Set Automatically Confirm Orders. YES: orders are confirmed (and the customer is emailed) as soon as they are placed. NO: the order is confirmed when your printer accepts it.

  3. In API key, choose your printer's key. You can add several stores to the same API key to print them all on one printer.

  4. Click Save & Exit.

SMS Confirmation of Orders

  1. Set Send SMS as well as email confirmation to YES.

  2. Edit the SMS Confirmation Message. You can use {order_number} and {store_name}.

  3. Click Save & Exit.

If something goes wrong

  • Orders don't print: check the right API key is selected and the printer shows STATUS READY. See "Online Ordering at this Location is Currently Offline".

  • Pre-orders print twice: this is expected when both Print when the pre order is submitted and Reprint pre orders closer to production are on.

Need help?

Need help?

Email [email protected], call 1300 445 483 or message us from the chat. Tell us your store name, your console address and what you have already tried.

Related Articles
Did this answer your question?