We are able to adjust your pre-order interval times to any of the 5 options below:
60 mins
30 mins
15 mins
10 mins
5 mins
How? Please raise a support ticket so our team can adjust this for you: [email protected]
This setting is under Theme settings which is currently locked and can only be access through Order Up support.
Maximum days ahead on Pre-Order Calendar for Order Up
When showing the pre-order calendar, how many days ahead should it allow: 30 days by default, but this can be configured to any number using the 'Max Days ahead' setting.
This is accessed in the backend console under Location Settings >> Online Hours.
Locate the 'Max Days ahead' field and set the desired number of days for pre-orders.
Frontend Time of Preorder calendar display where customer can select date and time of preorder.
Tips and Best Practices
Staff Notifications: Disable the POS system setting F1 to ensure staff are notified of pre-orders when preparation time begins.
Cut-off Times: Clearly communicate cut-off times to customers to avoid confusion.
Regular Updates: Periodically review and update your settings to align with business needs.
To set pre-orders for a specific future date, adjust the 'Max Days ahead' setting to match the number of days from today to the desired date. Optionally, reduce this value daily as the date approaches to keep it as the last available option.
To block same-day orders, navigate to Location Settings > Online Hours and disable the same-day pre-orders option for the specific day. Save your changes to apply the update.