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Default Order Status - Lightspeed Integration
Default Order Status - Lightspeed Integration
Kevin Cheav avatar
Written by Kevin Cheav
Updated over 3 months ago

By default orders placed with a LS integration apply to the status of Submitted or On hold in the case of pass thru printing. This option allows to set what status all orders (with exception of pass thru) will submit as.

The below graphic will also detail the difference between each status in relation to inventory count down in LS and where the order will appear in LS

  • You can find this setting in your backend console under Integrations tab > POS > KOUNTA > Default Order Status.
    If you do not have access to this setting, please email us at [email protected] so we can grant you permissions.

NOTES about each status:

`SUBMITTED` Stock levels will NOT automatically reduce in POS. Orders will make a noise in the POS. Orders will appear in the Orders section of the POS

`ON HOLD` Stock levels will automatically reduce in POS. Orders will NOT make a noise in the POS. Orders will appear in the Orders section of the POS

`PENDING` Stock levels will automatically reduce in POS. Orders will NOT make a noise in the POS. Orders will appear in the Pending section of the POS

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