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Why are my customers not receiving email confirmations ?

Kevin Cheav avatar
Written by Kevin Cheav
Updated over 3 weeks ago

  • Please put through test order. Have your customers check for the email that you have already allocated in your Order Up console. You can check by going to Location Settings>Location Set Up.

  • Have your customers also check their junk folders in case it has landed there

  • They can also add the email you tested with to their safe senders list

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