Skip to main content
All CollectionsTroubleshooting / Frequently Asked QuestionsCustomer Orders
Why am I not receiving emails of my order confirmation?
Why am I not receiving emails of my order confirmation?
Kevin Cheav avatar
Written by Kevin Cheav
Updated over a week ago

  • Check if the emails are landing in your Junk Folder

  • Add [email protected] to your safe senders list

  • Change the email address in your console found under Location Settings to an alternative email address

  • Next place a TEST order (turn on COD so that you do not get charged and use the email address in location settings)

Did this answer your question?