Quick answer: Customers get an email confirmation, an optional SMS confirmation and a confirmation page after ordering. To turn on SMS, go to Integrations > Communications in the console, set Integration Active to YES and click Save and Exit.
The customer can be notified by email of their order. Additionally, SMS be enabled so that customers receive an SMS confirmation. Lastly, once their order is submitted they will be redirected to a confirmation page via the Nomni Ordering menu site for your store.
SMS Verification
To set up SMS verification, please do the following:
1. Navigate through Intergrations >> Communications in the Nomni Ordering console.
2. Now, switch "Integration Active *" to "YES".
3. Press on the "Save and Exit" button on the bottom of the page to finish off.
What customers see after ordering
The messages as they appear on the ordering site:
On screen | What it means |
"Order Submitted" | The order went through. The page shows the Order number. |
View order details | Opens the order. |
Track my delivery | Shown for delivery orders. |
"We were unable to submit your order. Please talk to our staff." | The order didn’t go through. |
Need help?
Email [email protected] or call 1300 445 483.