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How to re-order and check Order History as an end Customer

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Written by Lucien Hopkinson

Quick answer: On the venue's Nomni Ordering site, open your profile (top corner) and log in. Go to Order history, open the order and tap Reorder. From your profile you can also use Edit account, Saved cards, Change password, Log out and Delete my account.

This guide is for customers ordering on a venue's Nomni Ordering site, for example yourvenue.orderup.com.au. It is not the Nomni POS online store.


Reorder a past order

  1. On the merchants Nomni Ordering site, click on the top corner to log into your Customer Profile.

Nomni Ordering online store landing page with the account icon highlighted

2. Select Order History

orderhistory1

3. Select View Order Details

view order hisotry

4. Find the order, then select Reorder

select REORDER

Create an account or log in

  1. Open your profile in the top corner.

  2. To log in, enter Email and Password and tap Login. To make an account, tap Create Account (under Don’t have an account?). To order without an account, choose Guest.


Forgot your password

  1. On the login page tap Forgot Password?.

  2. Enter your Email and tap Send Code.

  3. You will see E-mail Sent. Open the email, then enter the Verification Code, a New Password and Confirm password, and tap Save.


Change password or saved cards

  1. Log in and open your profile.

  2. Tap Change password, enter your current password, then the new one, and tap Save. Wrong password means the current password is wrong.

  3. Tap Saved cards to see or edit cards saved at checkout.


Delete your account

If the venue shows Delete my account in your profile, tap it and confirm Are you sure you want to delete your account. This can not be undone. You will see Account Deleted. If you don't see the option, see "Removing my Nomni Ordering Customer Account".


Need help?


Need help?

Email [email protected], call 1300 445 483 or message us from the chat. Tell us your store name, your console address and what you have already tried.

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