DoorDash Drive - Refund Matrix and Merchant Portal

If you are needing to find out whether your delivery qualifies for a refund or you are wanting to access your DDD article, please see below.

 

For DoorDash Drive Support Guide click HERE

 

DoorDash Drive Refund Matrix: 

REFUND MATRIXXX

 

DoorDash Drive Portal Access Guide: 

 

Please see full DoorDash Drive FAQs here: 

https://help.doordash.com/merchants/s/article/DoorDash-Drive-Portal?language=en_US#TrackDelivery

 

 

 

If you have been granted access for the DDD Merchant Portal, you can log on here: http://www.doordash.com/drive

If you have NOT been granted access, please raise a support ticket and provide us with an alternative email address to the one you used upon sign up of Door Dash Drive.