Help Centre

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Help Centre

Store Settings

Store Settings

Change a location, edit online hours, set up public holiday surcharges, update delivery settings, configure methods, coupon and promo codes.

How Table Ordering Works

Online Hours, Store Settings and Users

Pre-order time intervals and Maximum days ahead on Pre-Order Calendar

Setting Up a New User & Allowing Permissions

Hide customer email address and/or mobile number on checkout page

How to Hide Methods

Setting Up Prep-Times (Per Method)

How to Update Store Details

How to turn on HOLIDAY SETTINGS and PUBLIC HOLIDAY surcharges

How to Update Trading Hours

Location Confirmation

How to activate Tipping feature

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Table Ordering

Dine In Settings

How Table Ordering Works

Table Ordering QR codes

Nomnie

Checkout Page

Payment Checkout page

Checkout Page - Required Checkbox, Show Special Instructions in Checkout

Delivery Suburbs and Zones

How to Hide Estimated Delivery or Pick Up Times

Adding / Updating Delivery Suburbs

How to Create Delivery Zones

Coupons and Promotions

Member Only Coupons

Promo Box Pop Up

Creating Coupons

Terms and Conditions

Updating / Adding Terms and Conditions

Design

How to Update Email Templates

Site Name for Mobile and Desktop

Allergen Symbols

Images Specification Guide

How to Upload Product Images

What can be customised on the new User Interface (UI)?

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Images

How to Upload Category Images

Pick Up Settings

Pick Up Settings

Room Service

Room Service Settings

Delivery Settings

Delivery Settings

Anonymous Phone Number + SMS Notifications

Anonymous Phone Number + SMS Notifications