Quick answer: This table lists common Bepoz POS errors, what each one means and what to do. For errors that come from the POS, check the order and contact Bepoz POS support.
Sample Error | Error Translation | Action to Take |
Insufficient Points | A customer is trying to purchase a product but does not have sufficient points | No further action is required. |
Failure when receiving data from the peer | This is a return error from the POS directly. The client needs to check the associated order regarding this error. | The venue needs to check if there are two errors in a row within the same day. |
Timeout was reached | This error message may be coming from either the store or the head office member server. | The venue needs to check with the Bepoz POS Support Team for further assistance. |
System Check Failed | This is the response we get from Bepoz POS. Either the POS is not active at the moment for the venue or they have disabled the third-party submission. | The venue needs to check with their Local IT team to activate the POS for orders. |
Failed at Bistro Close | This would most likely mean that the course close command failed. Usually connectivity to the store. | The venue needs to check with the Bepoz POS Support Team for further assistance. |
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