Sample Error | Error Translation | Action to Take |
Insufficient Points | A customer is trying to purchase a product but does not have sufficient points | No further action is required. |
Failure when receiving data from the peer | This is a return error from the POS directly. The client needs to check the associated order regarding this error. | The venue needs to check if there are two errors in a row within the same day. |
Timeout was reached | This error message may be coming from either the store or the head office member server. | The venue needs to check with the Bepoz POS Support Team for further assistance. |
System Check Failed | This is the response we get from Bepoz POS. Either the POS is not active at the moment for the venue or they have disabled the third-party submission. | The venue needs to check with their Local IT team to activate the POS for orders. |
Failed at Bistro Close | This would most likely mean that the course close command failed. Usually connectivity to the store. | The venue needs to check with the Bepoz POS Support Team for further assistance. |