Quick answer: Shiji is a two-way integration, so make menu changes in your POS first. Then re-import the menu in the Nomni Ordering console: go to Menu > Menu Categories and click the import button. Then follow the steps below.
Shiji is a two-way integration which means that the menu will need to be configured in your POS before importing & syncing into the Nomni Ordering console. This article just highlights a couple key points on managing your menu and things to keep in mind.
When you make any changes to your menu in your POS menu as per the below, the changes need to be manually synchronised by you (or Nomni Ordering support) by re-importing the menu for the respective location.
Product or attribute price changes
New products
How to to sync the menu?
Go to Menu > Menu Categories you will see an option to Import a menu. In the case of a single store or selected the button will reflect the specific store id, if there are multiple stores there will be a pop up to select which stores you want to import the menu of.
Click the relevant import button to start the menu import
Things to know:
Images to be loaded on Nomni Ordering or the products that have images on the POS can be imported. Also, we have an option field set at Nomni Ordering console which is "Product Image Option". If that is set to "Don't delete images added from the console dashboard", then it will not delete the images we've uploaded from the console dashboard. It will change the images that were changed at POS level (if the image is changed) OR, it will add/delete image based on the POS data (i.e, if new image is attached to prods, it will add, if image is deleted, it will delete from our end as well).
For allergens symbols, We can add them from end, it will not be deleted when we update menu (import).
We do import toppings too, it depends on the POS settings for the attributes. If they have min/max number of attributes set at their end, we do import them as toppings and others based on the settings.
When syncing, menu descriptions and images will be saved on Nomni Ordering. You must ensure you have switched “Product Image Option” ON in the POS credential settings on Nomni Ordering for the images to remain.
We do not import stores & online hours from the POS. These are configured in the Nomni Ordering console
Order Redundancy feature for integrations. We strongly suggest you use our failed order redundancy notification. This means, you will have the option to be notified of any order failure notifications via email and text with next steps for resolution & better transparency in managing the integration. A failed order is when the POS has rejected the online order due to many reasons ex: menu item missing from POS, price difference in POS to Nomni Ordering, menu item out of stock. This is added in Location Settings >> Location Set Up page.
Surcharge on POS has been removed. Surcharges are applied in Nomni Ordering console instead. This avoids duplication.
Limitations:
Deals function cannot be used currently
Cannot do subcategories currently
TIPS TO SYNCING SHIJI MENU
When to re-sync: After any menu changes.
When not to re-sync: Not during a busy service time.
What to do if you have made a change in service time: Log into Nomni Ordering console and turn off the product/s affected
For POS Support contact: [email protected]
Fields on the Shiji settings page
In the Nomni Ordering console, go to Integrations > Point of Sale > Shiji.
On screen | What it means |
Shiji POS Version | The Shiji POS version used for the integration. |
POS Language | The language of your Shiji POS (for example English, Arabic, German, Greek). |
Enable New PMS Fields in Submit Order | Switch: YES / NO. |
Enable Charge by Room | Switch: YES / NO. |
Point of Sale integrations list
In the Nomni Ordering console, go to Integrations > Point of Sale. The list shows each POS you can connect. Some names still show old product names. The Nomni name is in brackets.
On screen | What it means |
Redcat | Redcat POS. |
Kounta | Lightspeed (Kounta). |
Doshii | Doshii (for example imPOS). |
HNL | HNL POS. |
Bepoz | Bepoz POS. |
Swift | Swift POS. |
Simphony | Oracle Simphony. |
Abacus (Nomni POS) | Nomni POS. |
Shiji | Shiji (Infrasys). |
Integration Active, Live / Test | On each integration’s settings page: turn it on, and choose the live or test connection. |
Need help?
Email [email protected] or call 1300 445 483.