Quick answer: After a Lightspeed (Kounta) store import, compare the store details in Nomni Ordering with Lightspeed: in Lightspeed go to My Site > Site Information, and in the Nomni Ordering console check Location Settings > Location Setup and Location Settings > Online Hours. Re-importing the store from Lightspeed overwrites changes you made in Nomni Ordering.
For reference, if further assistance is required, go to Lightspeed’s support and help page for integrations with Nomni Ordering:
Lightspeed/Kounta Support Guide Here
Store/Location Data
If you are not already familiar with the Lightspeed/Kounta integration it is worth confirming the data, you see in the Nomni Ordering admin matches what is in the Lightspeed/Kounta admin area.
Log in to the Kounta back office and go to My Site then select the tab Site Information
During an import Nomni Ordering will bring in the following fields from Kounta:
Tables can't be imported directly. Please insert an image of your table which can be found here.
Nomni Ordering Field NameKounta Field Name
Location Name, Business Name
Business Number
After importing you can change the values stored in Nomni Ordering if you want, however if you re-import the store from the Kounta integration it will overwrite these changes.
Online Hours
If you go to Location Settings > Online Hours (the Online Hours tab) you will be able to cross check the trading times from Lightspeed/Kounta.
Lightspeed/Kounta has only one default trading time set for the whole day, so it will be imported this way into Nomni Ordering, there is also no way to set times per method (pickup/delivery/dine in/room service) so all the times from Kounta are applied to Nomni Ordering.
You can still control your Online Hours in Nomni Ordering if you want to set specific hours for service sessions.
If you re-import the Store from the Lightspeed/Kounta integration it will overwrite the settings in the Location Settings and Online Hours.
Need help?
Email [email protected] or call 1300 445 483.