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How to add Special Instructions for Cart and Products

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Written by Lucien Hopkinson

Quick answer: This article will explain how to add Special Instruction notes.


Adding special instructions allows your customers to let you know what they need.

This article will explain how to add Special Instruction notes.

Nomni Ordering allows for two Special Instructions fields:

1 - Special instructions in checkout

2 - Instructions for products


1 - Special instructions in checkout

To activate special instructions for checkout page, turn on ‘Show Special Instructions in Checkout’ found in Nomni Ordering console under Location Settings >> Location Set up page.

Nomni Ordering console:

d in Nomni Ordering console under Location Settings >> Location Set up page. Nomni Ordering console:

Front:

Nomni Ordering online store checkout with the special instructions field highlighted

2 - Instructions for products

To activate specials instructions for products, you must first activate it at the Category level, then the individual Product level.

1 - Step 1 -

Select which Category you would like to activate Instructions for, click onto Edit

Step 1 - Select which Category you would like to activate Instructions for, click onto Edit

then turn on Allow Instruction

(remember to click SAVE on bottom of page)

Nomni Ordering console category details with Allow Instructions highlighted

Step 2 -

Then select which Product you would like to allow instructions for, turn on Allow Instruction

(remember to click SAVE on bottom of page)

Nomni Ordering console product template with Allow Instructions highlighted

Front:

Nomni Ordering online store product with the Any special instructions field

What Product special instructions looks like in the cart

Nomni Ordering online store cart showing the product's special instructions highlighted

This note will appear on your printed docket or Order Processor:

Nomni Ordering order docket showing the product's special instructions highlighted

Need help?

Email [email protected] or call 1300 445 483.

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