Quick answer: If two-step sign-in is turned on for your Nomni Ordering console, after your password you see Verification and A code has been sent to the registered mobile number. Please enter it below. Enter the 6-digit code from the SMS in Verification Code and click Verify. The code lasts 10 minutes.
This guide is for the Nomni Ordering console. Your console address ends in /console, for example yourstore.orderup.com.au/console. It is not the Nomni POS online store.
Before you start
Who: any console user at a store where SMS sign-in codes are turned on. Nomni Ordering support turns this on for you.
You need: the mobile phone saved on your console user.
Sign in with a code
Enter your username and password on Sign In To Admin and click Sign In.
Wait for the SMS on the mobile number saved on your user.
Type the 6-digit code into Verification Code.
Click Verify.
What you should see: the console Dashboard opens.
If something goes wrong
Invalid Code: check you typed the latest code. Codes expire after 10 minutes; sign in again to get a new one.
Account Locked: wrong codes count as failed sign-in attempts. After 5, the user is locked for 10 minutes. See "Locked out of the Nomni Ordering console after failed sign-in attempts".
No SMS arrives: ask your console admin to check the mobile number on your user in Users, or contact us.
Need help?
Email [email protected], call 1300 445 483 or message us from the chat. Tell us your store name, your console address and what you have already tried.
