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Enter the SMS verification code when signing in to the Nomni Ordering console

How the console sign-in SMS code works

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Written by Lucien Hopkinson

Quick answer: If two-step sign-in is turned on for your Nomni Ordering console, after your password you see Verification and A code has been sent to the registered mobile number. Please enter it below. Enter the 6-digit code from the SMS in Verification Code and click Verify. The code lasts 10 minutes.

This guide is for the Nomni Ordering console. Your console address ends in /console, for example yourstore.orderup.com.au/console. It is not the Nomni POS online store.


Before you start

  • Who: any console user at a store where SMS sign-in codes are turned on. Nomni Ordering support turns this on for you.

  • You need: the mobile phone saved on your console user.


Sign in with a code

  1. Enter your username and password on Sign In To Admin and click Sign In.

  2. Wait for the SMS on the mobile number saved on your user.

  3. Type the 6-digit code into Verification Code.

  4. Click Verify.

What you should see: the console Dashboard opens.


If something goes wrong

  • Invalid Code: check you typed the latest code. Codes expire after 10 minutes; sign in again to get a new one.

  • Account Locked: wrong codes count as failed sign-in attempts. After 5, the user is locked for 10 minutes. See "Locked out of the Nomni Ordering console after failed sign-in attempts".

  • No SMS arrives: ask your console admin to check the mobile number on your user in Users, or contact us.


Need help?

Email [email protected], call 1300 445 483 or message us from the chat. Tell us your store name, your console address and what you have already tried.

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