The Payout Report in your Nomni Ordering console shows what you were paid, and the Nomni Ordering and merchant fees taken from each order. You don't need to ask us for a fee breakdown.
Before you start
Who: a console user with access to reports.
Device: a computer.
This report is for stores using Nomni Ordering Payments.
View the Payout Report
Log in to your Nomni Ordering console.
Go to Reports and click Payout Report.
Choose the Date Range and click Show Report.
To see one payout, click the edit icon under Payout Details.
What you should see: the total charges, refunds, adjustments, fees and the net payout for each payout.
Export it
Export the report to see the gross amount, fee, total and date of each transaction in a spreadsheet.
How fees are worked out
For example, on a $50 order: $50 − 4.4% (Nomni Ordering fee incl. GST) − 1.87% and $0.33 (merchant fees incl. GST) = $46.58 paid to you. This is an example only; your rates are in your agreement.
Payouts are made daily and contain payments from two business days before. See Nomni Ordering Payments Payout Reporting.
If something goes wrong
A payout looks wrong: open it under Payout Details and compare it with the orders. Remove test orders from your totals.
You can't see Reports: ask your console admin for access.
Need help?
Email [email protected] or message us from the chat. Tell us your store name, your console address and what you have already tried.