Why is my store offline?

There are many reasons why your store could be offline.

The reason may be that:

1. Your store location may be off.

2. The hardware / POS for your store is not turned on.

3. Trading hours are not open (currently or at all).

If it is a case of number one please make sure that if you go to "Location Settings --> Location Setup" that "Activate Location" is switched to "YES".

If the second reason is the situation please make sure that your hardware / POS is charged, on and connected to the internet.

Lastly you can make sure your trading hours are set up fine, check this article on updating your trading hours.