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Onboarding
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Store Settings
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Managing Your Menu
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Hardware & Order Processor
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How To Market Your Online Ordering
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Reporting
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Delivery
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Point of Sale Integrations
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Payment Gateways
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Analytics & Business Insight Integrations + more
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Troubleshooting / Frequently Asked Questions
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Order Up Shop
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VEats Clients
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How to contact the OrderUp! Support Team?
How to contact the OrderUp! Support Team?
In this article, you will know what are the different methods of contacting the OrderUp! Support Team and know what their specific working days and hours are.
Method |
Pipeline Type |
Special Instructions |
Working Days |
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Website |
‘Fill out the form’ accordingly and click the ‘Submit’ button to send your support ticket |
7 days a week |
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OrderUp! Support Email |
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Create your enquiry by composing it via your personal or work email and sending it to support@orderup.com.au |
7 days a week |
OrderUp! Phone Number |
Phone |
Call us directly via 1300 558 068 |
7 days a week |
Chat |
‘Click’ on the 'Message Bubble/Icon' in the bottom right corner to start chatting with us |
7 days a week |
Working Hours (AEDT/AEST) |
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Sundays: 11:00 - 20:00 Mondays: 9:00 - 24:00 Tuesdays: 9:00 - 24:00 Wednesdays: 9:00 - 24:00 Thursdays: 9:00 - 24:00 Fridays: 9:00 - 24:00 Saturdays: 11:00 - 20:00 |