- Help Centre
- Troubleshooting / Frequently Asked Questions
- Customer Orders
-
Onboarding
-
Store Settings
-
Managing Your Menu
-
Hardware & Order Processor
-
How To Market Your Online Ordering
-
Reporting
-
Delivery
-
Point of Sale Integrations
-
Payment Gateways
-
Analytics & Business Insight Integrations + more
-
Troubleshooting / Frequently Asked Questions
-
Order Up Shop
-
VEats Clients
-
How to contact the OrderUp! Support Team?
How can customers change their order?
Once a customer submits and pays for their order, the order cannot be changed through the system.
Customer and restaurant will need to contact each other if they wish to update or cancel and seek a refund.