- Help Centre
- Troubleshooting / Frequently Asked Questions
- Admin Processes
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Onboarding
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Store Settings
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Managing Your Menu
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Hardware & Order Processor
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How To Market Your Online Ordering
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Reporting
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Delivery
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Point of Sale Integrations
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Payment Gateways
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Analytics & Business Insight Integrations + more
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Troubleshooting / Frequently Asked Questions
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Order Up Shop
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VEats Clients
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How to contact the OrderUp! Support Team?
Can't log into backend console
When we deploy your site, we create a main admin user for your backend console and set up a temporary password for you to access the console.
If you cannot log in or have misplaced your password, please click onto Forgot Password at your login page. (Please check your inbox and junk folders to re-set your password.)
Your login URL is generally the name of your restaurant with orderup.com.au/console. Example: https://mylatestcafe.orderup.com.au/console/
If you are needing to create additional users for your backend console, please see guide here.